I am quite unsatisfied using your customer service!!! I think it absolutely was cheaper for you personally To achieve this to me than to run the flight that I was initially on, because the flight wasn't comprehensive.
You will find there's Center aged African American female with a short hair Slash and Eyeglasses at your Philadelphia Airport locale who refused to present me her comprehensive title when I requested it as a consequence of her despicable Mind-set. She eventually instructed me her title was “D†and hid her identify badge as she mentioned this. “D†does not should have a position in consumer service and particularly not within your top notch check in region in which I encountered her. As I rushed past the prolonged TSA line to the self service ticketing counter with only 40 minutes until eventually my flight departed I used to be pleased to see there was a free kiosk. I started to retrieve my reservation and halfway via this process “D†walked approximately me and said “This can be for first class travellers only†I seemed up from your screen perplexed mainly because there wasn’t any indicator or indicator that the kiosks had been first-class kiosks and Moreover I questioned how “D†understood I used to be or was not top quality and why she would make these types of an assumption. I replied “Justification me?†“D†condescendingly said “These kiosks are for firstclass travellers onlyâ€.
There’s very little like having AA workers get above gate 46 terminal d on Sunday, November three. Is this their breakroom? Six guys for one hour and I see that a number of are “chiefs†on the uniform patch. I’m so happy I paid to listen to Felix and Guerillmo yell and giggle for an hour
Worst Airline ever?!?! Missing my baggage in Charlotte NC, February 6 after offering it (along with my wife’s) to two attendants within the baggage belt for returning passengers. Hers came in on our flight, mine did not. Now 11 times later on and after possessing undergone telephone hell and a few extremely non caring men and women, I have experienced no Get hold of from any one. The common answer is “we remain trying to Find your baggageâ€. Their questionnaire and all kinds are despatched to Baggage Claim department but no one truly appears to be interested in performing just about anything to alleviate their difficulties.
On landing in Roatan on Feb fourteen, I realized a bit of my luggage was even now in Miami and they would have it to the airplane on another flight from Miami to Roatan, the subsequent Saturday!
I've normally been a loyal purchaser to AA and don't consider any of your buyers really should be treated On this manner!
Once we last but not least obtained an electronic mail response from American Airlines, the total response time was approximately one hour. Though we waited one hour, we did acquire multiple responses to our Original question:
The girl who was helping me by using a wheel chair experienced no familiarity with the DWF airport itself. When she couldn't choose me for the boarding gate she left me on how.
We were on AA 1517 from go to these guys Miami to Roatan 02/13/16 and 02/fourteen/sixteen & The flight was unable to land in Roatan and diverted to Belize. I am familiar adequate with traveling to grasp the Captain made the appropriate contact as well as diversion was weather conditions related. On landing in Belize we had been informed via the Captain there was a warning mild on an motor that needed to be tackled, the portion was accessible in Belize. The end result was a clear mechanical hold off. We deplaned and have been told we would get foodstuff and consume. Following over an hour we experienced not been fed in addition to a bit later on we got a sandwich and bottled water after which you can explained to we could board.
por favor deseo saber desde colombia que puedo hacer para dar soluciodesde a un cambio de nombre de un tiquete para EEUU
We use cookies to be certain a smooth searching encounter. By continuing we assume you acknowledge the usage of cookies. All right
I attempted speaking to AA for restitution and been given a “variety letter†apologizing for my working experience.
Also, there are identification necessities for the airport because it pertains to domestic airline travel. All customers age 18 a long time and more mature ought to existing official Photograph identification right before boarding the plane.
I understand that it might be a while before USAIR and American computer software will be synched. But, there isn't a reason behind your brokers to become so disconnected.